Marketing personalization platform based on machine learning

Leverage machine learning and personalise your marketing for each customer in real time.

Digital Contact’s marketing automation platform engages and attracts new and existing customers using sophisticated algorithms to continuously learn from customer behavior and iterate the customer experience in real-time.

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Digital Contact Capabilities

Get to know each and every customer

Track behavior and measure intentions of individual users. Deep understanding of visitors and customers on any level.

Influence the audience in real time

Remind customers of your brand at the right time and start having conversations in real time taking into account personal traits and behaviors of each customer.

Get results

Each customer will get personalized recommendations and content that is relevant for them.

Personalization Previously Inaccessible

Machine learning. The AI analyzes omni-channel customer data in real time and gets smarter with every customer action without additional marketing or human resource costs; driving increased sales and increased marketing efficiency.

Deep understanding of the customer

Single customer view. Build your competitive advantage using detailed information about each customer regardless of what marketing channel they came from, including demographics, product preferences and content interactions.

Collection of behavioral data

Tracking. Track the visitor's’ actions on your website and off the back of your marketing communications for multivariate analysis of true interests and purchase intentions of every user.

Customer groups management

Segmentation. Use information about the past and current behavior of your audience from internal and external sources to effectively segment visitors, users and customers in real time.

Relevant marketing communications in real time

Targeting. Display personalized messages, recommendations and content based on your segmentation at the right time in the right place, be it website, email, SMS, push-notifications or messengers.

Personal recommendations for everyone

Recommendations. Use the AI and machine learning algorithms to manage content and generate product recommendations that account for preferences and characteristics of every person.

Effectiveness control

Advanced analytics. Measure campaign performance against your own business metrics, form and validate new hypotheses, and compare the effectiveness of machine learning and manual setup.

What you’ll get after implementation

x5 FASTER

VISITOR-INTO-CUSTOMER CONVERSION

x3 MORE

CUSTOMERS LEAVE CONTACT DETAILS

+30%

TO THE PROFITABILITY OF CUSTOMER BASE

THE DIGITAL CONTACT PLATFORM: THE BEST WAY TO NEW CUSTOMERS AND BUSINESS GROWTH

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