Privacy Policy

Digital Contact respects the privacy needs of our valued customers. This Privacy Policy outlines what specific information is collected, stored and used on the Digital Contact site.

Maintaining the privacy of your information is our first priority. It helps build confidence, goodwill and stronger relationships with our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us

What kind of information do we collect?

Digital Contact collects information that personally identifies you (“personal information”) when you apply for our services. This information includes the following:

• name
• contact details
• identification information
• organisation
• title
• forms and payment details
• information about your interactions with us (any contact with you by phone, email or online for purposes including security, dispute resolution and training).

How do we collect it?

We collect personal information directly from you as well as from third parties including public sources, our related companies, information service providers and the parties with whom we exchange information as described here.

We also store and manage information on behalf of our customers so they can manage their email campaigns. This includes information about our customers’ subscribers such as email addresses, emails received, links accessed (we sometimes track this for customers through our software) and other details entered by customers into our systems, which are subject to our Terms of Use but are not otherwise limited or controlled by us. It is possible that in this respect we could handle sensitive information such as information about professional association membership, political beliefs, health and religion. We do not use this information for our own purposes.

Why do we need this information?

We, along with our Partners, may use the Information to:

• provide and communicate with you about the Digital Contact site or your account with us,
• fulfill your requests regarding the Digital Contact site, including without limitation requests for newsletters and notifications,
• respond to your inquiries,
• communicate with you about other products, programs or services that we believe may be of interest to you,
• enforce the legal terms (including without limitation our policies and terms of use) that govern your use of our Website, and/or for the purposes for which you provided the Information,
• provide technical support for the Digital Contact site,
• prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through the Digital Contact site,
• protect the safety of our Users,
• customize or personalize ads, offers and content made available to you based on your visits to and/or usage of the Digital Contact site or applications, platforms or services, and analyze the performance of those ads, offers and content, as well as your interaction with them,
• perform analysis regarding how you use the Digital Contact site or any part thereof,
• send invitations or emails if you use these services, to your designated recipients.

When you provide information from your social media account, it can help enable us to do things like (1) give you exclusive content, (2) personalize your online experience with us within and outside Digital Contact site.

A Partner or we may use "cookies" or similar technologies to associate certain of the Information with a unique identifier that then associates the Information with your device or browser.

Sometimes, we may associate cookies with the Information, including de-identified, "hashed," or anonymous versions of information you have provided (such as during registration), in order to send or help our Partners send ads and offers based on your presumed interests or demographic information.

We may combine any of the information we collect, for any of the above purposes, and may sometimes enhance the information with other information that we obtain from third party sources.

How do we disclose information?

Digital Contact will not use or disclose your personal information without your consent, except:

• where required or authorized by law;
• to implement the terms of any agreement we have with you;
• to assist the lawful investigation of a law enforcement authority;
• to protect the rights, property or personal safety of another Digital Contact customer, any member of the public or Digital Contact;

We may exchange your personal information with: our related corporate bodies, your representatives, our service providers that assist us with auditing, accounting, customer contact, legal, business consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology services.

Do we have access to Subscriber Lists, Campaign Content and Campaign Reports?

Yes, Digital Contact employs a range of measures to protect the privacy and confidentiality of personal information in subscriber lists, email content and reports. Digital Contact may scan the content of your campaigns to ensure it complies with our Terms of Use — to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive.

Special Offers and Updates

We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, etc. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email, phone or chat, in accordance with the user’s request.

Why do we need cookies?

We use cookies and other technologies both to advertise to you. We also may work with Partners to help them advertise to you when you visit other websites to help them perform user analytics. These technologies may also be used to analyze how our Users interact with advertising on our Digital Contact site and elsewhere, and more generally, to learn more about our Users and what services or offers you might prefer to receive.

To enhance your online experience, we and our Partners use "cookies", "web beacons" or other tracking technologies. Cookies are text files placed in your computer's browser to store your preferences. We use cookies or other tracking technologies to understand Digital Contact site usage and to improve or customize the products, content, offerings, services or advertisements on our Digital Contact site. For example, we may use cookies to personalize your experience at Digital Contact site (e.g., to recognize you by name when you return to a Digital Contact site), save your password in password-protected areas, and enable you to use shopping carts on our Website. We also may use cookies or other tracking technologies to help us offer you products, content, offerings or services that may be of interest to you and to deliver relevant advertising when you visit Digital Contact site or when you visit other websites or applications. We or a third party platform with whom we work may place or recognize a unique cookie on your browser to enable you to receive customized content, offers, services or advertisements on Digital Contact site or other sites. These cookies contain no information intended to identify you personally. The cookies may be associated with de-identified demographic or other data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider solely in hashed, non-human readable form.

Policy Modifications

We may change this Privacy Policy from time to time. If Digital Contact makes changes to this privacy statement, we will highlight the changes on our homepage and email users who have given us permission to do so. We will post any changes here, so be sure to check back periodically. Now you know all about Digital Contact privacy policy so happy emailing! If you have any further questions regarding our privacy policies, please contact us.

Your California rights

If you are a California resident, California law provides you with specific rights regarding your personal information, including the right to request that we disclose certain information to you about the collection and use of your personal information over the past 12 months and the right to request that we delete any of your personal information that we have collected from you, subject to certain exceptions. To make such a request, contact us at [email protected] and indicate in your message that you are making a CCPA request. Please note that we are only required to respond to two such requests per customer each year.

You also have the right not to be discriminated against if you exercise any of your rights under California privacy law.

We may have collected the following categories of personal information of California residents who visited the Website in the past 12 months.

Identifiers such as a name, title, biographical information (from other sources in the course of our business), social media identifiers, physical address, Internet Protocol address, email address, or other, similar identifiers. Internet or other electronic network activity information.

This information is collected and used for the purposes disclosed in this Privacy Policy. We do not sell the personal information of visitors to the website.